Privacy Policy

 

Guyers House Hotel is committed to protecting and respecting  the privacy of personal data which we have collected.

 

Guyers House Hotel is owned and operated by Donnington Castle Conferences Limited of Guyers House, Pickwick, Corsham, Wiltshire SN13 OPS.

  

Personal Data we may hold

We may hold personal data about you which you have provided to us and which has been collected when you booked at Guyers House Hotel or Restaurant or made and enquiry whether in person, over the telephone, e-mail or on line using our website. It may also have come to us if you booked through a booking agency or communicated using Facebook or other social media. The information we hold may include your name, address, e-mail address telephone number or credit card details.

 

 

Purposes for which we hold your personal data 

To enable us to:-

Process your bookings and accommodation

Answer your queries

Provide our food and beverage services

Confirm reservations

Update you on special offers or opportunities or events available at Guyers Hotel or Restaurant

Facilitate payment.

 

Disclosure of Personal Data

 We will not disclose personal information we hold about you to any third party.

 

Retention of Data

 We retain information for a period of  one year subject to our duty to delete the data at the request of the individual to whom it relates.

 

Individual Rights

We will delete any data we hold on an individual at the request of that person. We have procedures in place to provide for the rights of individuals relating to the information we hold.

Right to be informed - every person has the right to know details of the data being held by us.

Right to have access - any data subject has the right to access their information free of charge.

Right to rectify - the right to make alterations to the data we hold.

Right to erase - the right to request or removal or deletion of their personal data.

Right to restrict processing - the right to require their information to no longer be processed.

Right to object - object to the use of material for marketing purposes.

Right to potability - allows individuals to obtain their personal data and reuse it elsewhere.

 

Consent

We hold this data only with your consent will delete any personal data which we hold relating to an individual at the request of that person.

 

Contact:

If you have any queries about this policy or your personal data or wish to submit an access request or any other matter relating to your personal data please write to the address above or e-mail enquiries@guyershouse.com